Privacy Policy
Last Updated: November 5, 2026
At Full Send Fuel Co., we value your privacy. This policy explains how we collect, use, and protect your information when you use our mobile application and website to request fuel delivery services.
1. Information We Collect
To provide reliable fuel delivery to your car or boat, we collect the following:
Personal Information
Contact Details: Name, email address, and phone number.
Account Credentials: Username and encrypted password.
Delivery & Vehicle Information
Vehicle/Vessel Details: Make, model, color, and license plate/registration number.
Location Data: We collect precise GPS location data from your mobile device to locate your vehicle for delivery. This may be collected while the app is in the foreground or background (depending on your settings).
Payment Information
Payments are processed through Stripe. We do not store your full credit card numbers on our servers.
Your payment data is handled by our PCI-compliant third-party processor.
Secure Collection: When you enter your payment information, it is collected directly by Stripe via their secure scripts (Stripe.js).
No Local Storage: Full Send Fuel Co. does not store, see, or have access to your full credit card number, CVV, or expiration date on our own servers or within our database.
Tokenization: We only store a secure "payment token" provided by Stripe, which allows us to process future fuel deliveries at your request without re-entering your information.
Compliance: All transactions are handled by a PCI-DSS Level 1 compliant service provider to ensure the highest level of security.
Recurring Billing: For subscription plans, your payment token will be used to automatically process recurring charges at the interval specified (e.g., monthly or annually) until you cancel your subscription.
2. How We Use Your Information
We use the data collected to:
Fulfill Orders: Navigate our delivery vehicles to your exact location and identify the correct vehicle/vessel.
Process Payments & Subscriptions: Charge your card for individual fuel deliveries and manage recurring billing for subscription memberships.
Account Management: Track your subscription status, provide member-specific benefits, and maintain your order history.
Communications: Send SMS, email, or push notifications regarding delivery status (e.g., "Driver has arrived"), subscription renewals, or payment failures.
Safety & Compliance: Ensure fuel is delivered safely to the correct vehicle in accordance with environmental and fire safety regulations.
3. Data Sharing and Third Parties
We do not sell your personal data. We share information only with:
Service Providers: Our hosting provider (Bubble.io/AWS), mapping services (Google Maps), and payment processors.
Legal Requirements: If required by law to comply with safety or environmental regulations regarding fuel transport.
4. Your Choices & Rights
Location Services: You can opt-out of location tracking via your mobile device settings, though this will prevent us from providing delivery services.
Data Access & Deletion: You may request to view or delete your personal information by contacting us at fullsendfuelco@gmail.com.
Push Notifications: You can opt-out of notifications through your app or device settings.
5. Data Security
We implement industry-standard security measures to protect your data. Since our platform is built on Bubble.io, your data is stored using Amazon Web Services (AWS) infrastructure, which maintains rigorous security certifications.
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
7. Changes to This Policy
We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Full Send Fuel Co. Address: 155 CR 269 E, Snook, TX 77878
Email: fullsendfuelco@gmail.com
Phone: (979) 820-3729